Support

Frequently Asked Questions

Answers to the questions we hear most often about how True Accrumance works, what the performance logs show, and how your account and data are handled. If you don't find what you need here, the contact page is the fastest way to reach us.

General

The basics of what True Accrumance does and who it's built for.

What does True Accrumance actually do?

True Accrumance runs AI-driven analysis across crypto market data to surface decision support signals for portfolio management. It is a research and analytics tool, not a custodian of funds and not a broker — the platform informs decisions, it does not execute trades on your behalf.

Who is this platform designed for?

True Accrumance is built for individuals and teams who want structured, data-backed input into their crypto positions rather than relying purely on sentiment or manual chart review. It suits users who are comfortable reviewing model output and logs before acting on them.

Do I need trading experience to use it?

Basic familiarity with crypto markets is helpful, but the interface is designed to present analysis in plain language and structured tables rather than requiring advanced technical background. That said, you remain responsible for any decisions you make based on the output.

Verification & Data

How the published logs and figures on this site are produced.

What is the "live performance log" on the homepage?

It is a running record of analysis outputs and their outcomes over time, published so visitors can review how the system has performed historically rather than taking summary claims at face value. Entries are timestamped as they are recorded.

Are the figures shown on the site guaranteed results?

No. Any figures presented outside the live log are illustrative and intended to explain how the platform works, not to promise future performance. Crypto markets are volatile, and past patterns in the log do not guarantee similar results going forward.

Where does the underlying market data come from?

The platform aggregates publicly available market data feeds to run its analysis. We don't disclose the full technical pipeline here, but the process for reviewing outputs is described in the verification section of the homepage.

Can I export or review my own analysis history?

Yes, account-level history is available inside your dashboard once you are signed in. If you need a specific export format, raise it through the contact page and we'll advise on what's currently supported.

Account & Billing

Getting set up, and how access is managed.

How do I create an account?

Use the sign-up option linked from the primary call-to-action on the homepage. You'll need a valid email address, and you may be asked to verify it before full access is enabled.

Can I cancel or change my plan at any time?

Plan and billing details are managed from within your account settings. If you run into an issue changing or cancelling a plan, contact us through the contact page and we'll look into it.

Is there a trial or way to test the platform first?

Availability of trial access can change, so the most accurate answer is whatever is currently shown on the homepage or sign-up flow. If nothing is listed there, reach out via the contact page to ask directly.

Security & Trust

How access and information are protected.

Does True Accrumance hold or custody my crypto assets?

No. True Accrumance provides analysis and decision support only. It does not take custody of funds, and it does not require withdrawal access to any exchange or wallet account.

How is my account information protected?

Standard access controls are applied to account data, and we recommend using a strong, unique password for your login. Specific technical safeguards are not detailed publicly, but general practice on data handling is outlined in our privacy policy.

What should I do if I notice unusual account activity?

Change your password immediately and contact us through the contact page so we can look into the account. The sooner it's reported, the sooner we can help investigate.

Still have a question?

If your question isn't covered above, get in touch and we'll follow up directly.

Contact True Accrumance